Freesat retailers are instructed that an installation package is best for "the vast majority of customers", the company has confirmed. Millions of people in the UK who already have a satellite dish ...

Customers at high street stores are incorrectly being told they can only buy Freesat equipment if they also pay for an arranged installation. Receivers are meant to be available on a standalone basis, ...

When it comes to digital TV services, Freesat is a relatively new kid on the block. Launched 18 months ago, it’s still seen by many as the poor relation compared to Freeview (digital terrestrial) and ...