A DoorDash customer jumped into action after she saw an elderly delivery driver struggling to drop off her order. More than 18,000 people have answered her call to help.

AI agents are becoming customers, but companies rarely disclose how much revenue they drive. Agent-driven revenue can shift overnight when foundational models retrain or change defaults. Investors ...

VP Global Fulfillment Management at Lufthansa Cargo, together with Dr. Jan Wilhelm Breithaupt, CEO of Jettainer, at the announcement of the partnership in the field of next-generation IoT tracking at ...

GR Customer Racing has launched its Young Driver Academy, aimed to elevate the next generation of professional drivers through the Japanese manufacturer’s GT ranks. The initiative provides a pathway ...

Handheld devices used by drivers enabled the new feature for shipments of bulkier goods like appliances and lumber.

Customer loyalty is hard to earn, but worth the work. One way businesses build that loyalty is by understanding how customers interact with their brand. That’s where customer tracking comes in. With ...

View post: Amazon Has a Victorinox Swiss Army Knife on Sale for 36% Off At the 2025 Goodwood Festival of Speed, McLaren displayed “Project: Endurance,” the prototype for a customer track-day version ...

Forget vanity scores. From real-time insights to account-level health, these companies are proving that smarter CX metrics drive real business impact. Integrated CX data. Technology companies are ...

Chennai-based SaaS startup ChargeBee has bought AI-powered customer tracking platform Trainn to bolster its offerings. However, the startup did not disclose the financial terms of the deal. “We wanted ...

Chargebee, a software firm that helps companies to manage revenues and assists in customer retention, has acquired AI-first customer tracking platform Trainn. This is Chargebee’s second acquisition in ...